Mod+3+Activity+Ideas

Please post your ideas for Mod 3 activity here:

From Scott: How about the process flow of scheduling patients for a doctor visit. Use a senerio of the staff is using a new EMR (Electornic Medical Record) system and there are delays between the appointment time and when the doctor actually sees the patient. See where the break down in the process is or if there is an issue with the staff using the new software. Procedure/Schedule Hi Scott-from Christina-You are describing a real issue in many medical offices ,do you have a medical background? My undergrad degrees are Health Services Admin and Psych, I worked in a VA Medical Center for 3 years using an EMR system called CPRS. ( EMR is an accessible and sharable data bank of patient medical history including meds, procedures, providers, etc. My experience is that patient scheduling and EMR are related in that the dates/time/location and medical provider will be recorded in a patient's EMR and such systems usually have an appointment scheduling component.)

I was a little confused on what we needed but from all the notes I think we need to start with a performance statement. Here are a few ideas let me know if I am thinking on the right track and what everyone think about the statements. (Justin)

A recent yearly survey shows that employee moral is down. Doctors within the hospital are not taking advantage of new computer software.

To Justin from Christina: Thanks Justin-although the doctors in the hospital is good it is an example that was addressed in one of our texts so I don't think it is appropriate to use it.

From Phillip - I have to agree, I don't think the doctors would be a good choice. I think we may do well with it but we need to think outside our readings.

From Justin: Sorry I didn't pull this from the reading I work in a hospital and this seems to always be an ongoing issue. I was being a little brief in the statement, but if it is in the reading then maybe we should choose something else.

From Phillip: Josh, I think it would have been an excellent idea to use at any other point. I personally have been out of work so long I am fresh out ideas except one I mentioned during orientation about procedures at the cancer center my mother in law is going to.

From Christina: Here are my initial thoughts

1-Since our professor offers his own NA Initiator in addition to those offered by the texts perhaps we could use it: “ * Prior to Strategic Planning” (gathering facts and feelings about optimals, actuals, causes, and solutions).

2-//**We could help solve a real problem of an education office in Everglades National Park..**//. The education office is responsible for scheduling over 12,000 students a year to come to educational environmental programs, (which are aligned with Sunshine State curriculum and prepared in an effort to help raise awareness of environmental issues and to help encourage students to gain an understanding and appreciation of the bio system and help preserve/restore natural resources).

Until this year, the office has somehow coordinated programming for students and teachers including busing,registration, professional development credit and teacher workshops through ....**fax, phone and snail mail**!!! ;-o Now, however, the IT folks have everything entered into an electronic system, using Excel, Access, Wufoo and Lotus notes but do not know how to train staff that they have recently gained through funding from the Toyota corporation.

Applicable NA initiators:
 * Prior to Strategic Planning
 * When introducing a new system and technology

Christina, I like your idea, but I think using it would put a lot of the burden on you. It is a very specific problem that others may not have knowledge of. Is there anything more "generic" that anyone would like to do? Unless you doesn't mind and there are no real objections to your suggestion (mine is just a concern based on fairness) It would get my vote. - Phillip

I agree with Phillip it may be a little more difficult for others to come up with info on this topic. However I am in IT so know about training issues in software and from being in other classes with Scott I know that he works IT as well so this idea might work. From reading what Scott came up with and seeing Christina's response it also looks like something in health care could work for this group as well since at least half of us have worked or are working for a health care provider. (Justin) Phillip-thanks for your vote! I**t would not create an unfair burden for me at all-it might make things more balanced-**as I don't have experience training people to work in IT or with software as Justin and Scott do! I can perform legwork, research and interviewing and reporting as I am in the education department at Everglades and I have the managers and workers to interview and equipment to report...I will learn from your experience! I think this arrangement might make a fair and balanced distrubution of tasks and learning...and be less burdensome as we are not making up scenarios and really perform a service in addition to our learning. ;-))
 * From Christina:**

From Justin: This idea has my vote. From Christina: **Thanks Justin! The sooner we decide the sooner we can begin working...** From Phillip: Have we heard anything from the other members? We need to get working on this rather quickly. From Christina: The only one who has not checked in with us who requested to be in our group is Lawrence Cupac,. (Jessica Levene dropped the class) If we do not hear from him tonight, I will ask the professor if he has dropped the class as well. I agree, we need to get moving forward asap. From Scott: This idea is ok with me. From Christina: Hi Everyone I have been gathering the info for our Act. 3 tables-and will have them up tomorrow afternoon so that you can look, add/edit/refine....I will place them on a new page ACTIVITY 3